For manufacturing businesses, machinery is often mission-critical. When your organisation’s machines fail, processes bottleneck and businesses slows to a trickle. Although a machinery warranty won’t stop failures from happening, they do offer businesses insurance for any potential break-down.
In effect, a warranty can save thousands in repair or replacement costs, and help your business get back up-and-running faster.
You can think about manufacturing equipment warranties as a guarantee. A warranty says that if you follow proper use and maintenance schedules, the machine will run properly for a specific period of time. (The most common are 12-month, 3-year and 5-year warranties.) In manufacturing, guarantees like these are an absolute necessity. The equipment’s many moving parts, complex motors and other mechanical systems are prone to wear-and-tear, especially if the equipment is used regularly. A warranty will ensure the parts and labours of a repair will be covered.
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Key Benefits of Equipment Warranties
Besides the peace of mind knowing your machinery is protected, warranties offer a number of key benefits. They include:
- Coverage for Critical Components: Most pieces of equipment used in manufacturing have complex systems. Warranties protect these critical components. For example, centrifuges used in manufacturing or food processing are typically protected by a “powertrain” warranty, which covers the motor that drives the centrifuge’s rotor. Refurbishing and/or replacing critical components can reduce downtime and ensure long-time performance.
- Parts and Labour Included: Warranties typically cover parts and labour for a piece of machinery. That means you send the machine in for repair with no costs passed onto your business. In many cases, the manufacturer will arrange for the machine to be picked up or shipped to a repair facility. Of course, no two warranties are alike. You must carefully read the fine print to understand your financial responsibilities in the event of a break-down.
- Save You from Faulty Equipment: Investing in manufacturing equipment represents a significant line item for your business. You need the protection of a warranty to save you from faulty products. For example, many imitation machines sold by overseas companies do not carry warranty coverage. If the product’s faulty or unreliable from the get-go, you’ll be on the hook.
What Are the Business’s Warranty Responsibilities?
Ultimately, the equipment warranty will outline the responsibilities of each party – manufacturer, owner and dealer. So be sure you understand what the warranty covers, what it doesn’t cover and what you need to do to protect your warranty coverage. Owners typically have a range of responsibilities that include:
- Proper Maintenance: Manufacturing equipment requires proper maintenance for high-quality, long-term performance. This might include tasks like changing and checking oil levels, cleaning moving parts, or serving the motor at specific intervals. Not adhering to proper maintenance can void your warranty.
- Proper Use: To keep your warranty intact, you must follow the manufacturer’s suggested use guidelines. This may include things like capacity limitations, environmental restrictions, and speed limitations.
- Not Modifying the Equipment: Your warranty may require you to keep the machine in original condition. Altering the equipment in any way may void the warranty.
Reputable industrial equipment manufacturers and suppliers like us here at Interfil guarantee equipment with warranty coverage. Companies that offer limited coverage may not have faith their machines will run long-term. But even if your equipment is protected, you have responsibilities to protect your warranty. The good news: If you follow the stated guidelines, you can save thousands on repairs.